Privacy Policy

This Privacy Policy applies to the services of Lockwood London.
We respect your privacy and are committed to protecting the personal information you share with us. All personal data is handled with care and confidentiality, in accordance with applicable privacy laws and regulations.

By using our website and services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • IP address

  • Device and browser information

  • Website usage data and interaction history

We only collect data that is necessary to provide and improve our services.

Purpose of Data Processing

We use your personal data for the following purposes:

  • Processing and fulfilling orders

  • Shipping products to the correct address

  • Providing customer service and support

  • Communicating order updates and important service-related information

  • Improving our website, services, and user experience

  • Preventing fraud and ensuring transaction security

  • Complying with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

Sharing Data with Third Parties

Your personal information is only shared with third parties when necessary to operate our business, such as:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and technical service providers

These third parties are only given access to the information required to perform their services and are obligated to protect your data.
We may also disclose personal data if required by law or governmental authorities.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When data is no longer needed, it is securely deleted or anonymized.

Cookies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze website traffic and usage patterns

  • Improve marketing and advertising effectiveness

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain data processing activities

  • Request data portability, where applicable

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Business Name: Lockwood London
Email: info@lockwoodlondon.com