Payment Policy
Payment Policy
At Lockwood London, we offer multiple secure payment options to make your shopping experience smooth and reliable. Please note that available payment methods may vary depending on your country or location.
Accepted Payment Methods
Depending on your location, we may offer one or more of the following payment methods:
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ShopPay
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Credit Card (Visa, Mastercard, and other major providers)
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ApplePay
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GooglePay
Available payment options will be displayed at checkout. Customers are responsible for selecting a valid and authorized payment method.
Payment Security
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All payments are processed through secure, encrypted SSL connections.
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Payment information is handled directly by certified third-party payment providers.
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Lockwood London does not store your credit card or payment details on its own servers.
Payment Processing
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Orders are only processed after full payment has been successfully completed.
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If a payment fails or is declined, the order will not be confirmed or processed.
We reserve the right to cancel or hold orders in cases of suspected fraud, payment irregularities, or unauthorized transactions.
Refunds
If you are eligible for a refund (for example, after an approved return):
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The refunded amount will be issued within 14 days after the returned item has been received and approved.
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Refunds are always made using the original payment method used for the purchase.
Please note that original shipping costs, customs fees, and handling charges are non-refundable unless required by applicable law.
Chargebacks and Disputes
If a payment dispute or chargeback is initiated without first contacting our customer support, we reserve the right to suspend or limit future purchases while the matter is being investigated.
We encourage customers to contact us first so we can resolve any issues quickly and fairly.
Contact Information
If you have any questions regarding payments or billing, please contact us at:
Lockwood London
Email: info@lockwoodlondon.com